At Vital Source Hub, we take pride in guaranteeing the quality of every item we offer. Your satisfaction is our top priority, and all products are covered by a manufacturer's warranty. For detailed warranty information, feel free to reach out to us.

What Should I Do If My Item Arrives Damaged?

We recommend inspecting your package upon delivery. If you notice any signs of damage, including to the outer box, make a note of it before signing for the delivery. If you are unable to inspect the contents immediately but suspect possible damage, write “suspect damage” on the delivery receipt.

Should you find that your item has been damaged during shipping, please contact us right away. Send clear photos of the damage to support@vitalsourcehub.com, and we’ll take swift action to resolve the issue. Whether it’s a replacement or a refund, we typically process resolutions within one business day.

Your satisfaction and peace of mind are always our priority at Vital Source Hub.